Customer Testimonials
This is a superior Auto Dealership. General Managers, Service Managers etc.
Service center is excellent! Great communication!
Top notch dealership with professional service advisors. The technicians are experts and go the extra mile in providing excellent service. I highly recommend this dealership.
Great service, easy to have oil change as they picked up car and dropped off in the same day…a 1.5 hr drive each way! Great communication and friendly.
They are nice and very professional they will even take you home while they service your vehicle wait and will come pick you up that's how I was treated and I'm sure they will do that for other customers if need be.
I recently contacted Land Rover Peoria to look at a Defender 90, and I had one of the best dealership experiences I’ve ever had. Ricky Tate was truly outstanding — he actually listened to what I was looking for, was patient with all my questions, and worked hard to put together great deals that matched my needs.
Although I ultimately didn’t purchase due to my own financial concerns, the experience itself was exceptional. You can tell this dealership genuinely wants to earn your business and treats customers with respect. Compared to many other dealerships I visited, Land Rover Peoria stands ... Read More Google - Dec 4, 2025
Considering buying a Range Rover - Highly suggest you do and buy one from Land Rover Peoria!! From sales to service = A+ I had a wonderful experience after an issue I had with my RR sport. Fixed and back to new in record time! Thank you Doug, Amanda, and Luke!!! #5STARSERVICE
Janet was amazing to deal with. She made the purchase of our 2026 Defender so easy. We would definitely recommend Janet and Land Rover Peoria to anyone looking for a Land Rover.
While searching for a Defender I spoke with several dealers. This was the ONLY one that communicated well. They listened, followed up (even after the sale), and treated me fantastic. I chose to purchase from them. When it came time to pick up my car I did not have a ride. They sent a ride to come get me... nearly 1.5 hours away! Top notch. Janet in sales is a star. And the GM handled my questions as well in a professional manner.
I recently purchased a 2025 Land Rover Defender 90 from Land Rover Peoria, and I couldn’t be more impressed with the entire experience. From the moment I walked into the showroom, the team was welcoming, knowledgeable, and genuinely passionate about the Land Rover brand.
My sales consultant took the time to listen to what I was looking for, answer every question thoroughly, and guide me through the available trim and package options. They never rushed me or pressured me—just helpful, honest advice to help me find the right Defender for my needs.
The dealership had an excellent selection of vehicles, ... Read More Google - Jul 25, 2025
I have bought five vehicles from Land Rover Peoria, and each experience has been exceptional; the sales and service staff are the best.
Excellent from dealership manager to Amanda in service and the gentleman who diagnosed my issue and repair to Ann at reception. Of several Jaguar dealership I’ve had between my 2 Jaguars all of the dealerships very good BUT THIS ONE is certainly top notch for their personnel.
This dealership goes above and beyond for their customers. I live 120 miles away and they come get my vehicle to service it. This is such a time saver for me.
First time there for Service. No complaints!! Friendly staff, quick work. I'm happy with them.
I believe the prices were extremely high. My initial quote of $7,250 was increased over another $500 plus. My insurance covered the damages but the final price was very close to the value of the car. Then as I paid the bill I was presented with a quote for recommended maintenance of over $4,000. I found that outrageous, especially after the high repair bill just paid. Poor timing and poor judgement.
Very accommodating !! They will go to the extra mile to make you feel taken care off. Manager is very genuine and will look after you too.
I have been dealing with this dealership for over 10 years. Sales, service, and tech support have all been excellent. I’ve had nothing but a great experience.
Very Clean . Professional and has a good variety of vehicles to choose from the service area is impeccable and has great people that work there and care about the vehicle you purchased from them
Everything went well with my 6 month maintenance appointment. Identified I needed an alignment and completed that service with my oil change. Great experience!
Ricky did a great job. Very efficient visit. Would highly recommend anyone going to this dealership.
Excellent service! Easy scheduling and good turnaround times.
Everything was smooth. They found issue quickly, repaired it just as quickly. Service staff as well as others were very friendly too. I was helped by a woman, who's name is not listed. She was great!
I am very happy with the service I received when scheduling my car maintenance appointment through Aaron Naas. The whole process was exceptionally smooth, from the initial scheduling through to the actual service. I felt very well taken care of, and I'm happy overall. I love the dealership, very pleasant atmosphere and the facility cleanliness you will see and feel from the maintenance shop, showroom, waiting area through to the rest room.
I had an amazing & seamless experience. The sales rep & financial manager were wonderful!
This is my fourth Land Rover. I keep going back because I am very impressed and happy with the quality of the product and the dealer service and experience.
Excellent communication and service. My advisor is very helpful
Fair and attentive Overall it was similar to my previous 18 year's working with this dealership. The Service department is really good to work with
Everything was perfect. Fast and friendly service and fully explained everything that was done with my car. I always enjoy visiting when getting my car serviced.
The service department always goes above and beyond. Every visit has been 5 stars so far. Great hospitality!
Ricky Tate was excellent in helping me by the Sport.
Excellent service department and their customer service is amazing! Our family has done business with them for years and we highly recommend.
The service team was very professional and I had a pleasant experience I will definitely be returning for future service needs
The experience is why I keep coming back to LR Peoria. The staff, service, support, prices (including trade-ins), convenience. Buying a car elsewhere typically takes hours but they are streamlined and super efficient.
Quick response to issue and great communication. Clean when care was brought back Thanks Doug
When making to appointment I was told they could order touch up paint and paint the scratch on the back of my car. Upon arriving I was told they no longer had a body shop and could not to that. My steering wheel (I have white interior) is a dirty greasy mess. Usually higher end car dealerships use steering wheel covers to prevent this!
Incredible service again. Aaron, Amanda, and Luke were incredible! Communication and service execution is top notch!! They go above and beyond! Highly recommend!!
The service department is always very friendly and helpful when scheduling my vehicle for maintenance
Worked with me on service timeframe,, With excellent results. Waited for service at dealership,, easy day.
Customer Service was amazing!! Aaron in service went above and beyond to make sure we were happy!! Can’t say enough!!
I’ve purchased several Land Rover vehicles over the past thirty years and by far this Land Rover dealership of Peoria is the best! Hope Tilstra was/is the sales representative and I couldn’t be more pleased with the knowledge and appearance. Ryan Tamburro, the sales executive is wonderful too work with as well. Eric Neibecker is also a credit too the finance department of the dealership. All in all five stars fall short of their rating, I would rate this dealer a TEN STAR rating. With Gods will and long life ahead I will purchase again from Land ... Read More DealerRater - Apr 16, 2025
Great service, good people, great turnaround time. I would definitely recommend Peoria Land Rover for sales and service.
The quality of this service department has as much to do with us purchasing Land Rovers time and again as the vehicles themselves.
Very nice and easy to work with! I would do business with them again.
Always a great experience with them..Top notch customer service as always..Thanks a lot
My experience with Land Rover Peoria has been nothing but outstanding. The knowledge and expertise has but to notch
They fixed my car quickly and are very friendly and accommodating. I’ve had my Range rover sport serviced there several times. Everyone from the dealer manager to the receptionist are great to deal with.
Convoluted, along with annoying claims that a part or part(s) might need to ”come from Europe” with no reliable time frame for arrival because “it’s too new”. 🙄 I’ve had some previous LR/RR service experiences that were direct and timely, This was not one of them.
Good service, but a little upset at some of the practices. Our car was picked up for service. We forgot to fill the tank with gas. Totally our fault. The dealership put in 5-6 gallons of gas to address our mistake at a price of over $90! Unacceptable to me.
Great customer service. Very. knowledgable sales and finance representatives. Will buy from this dealership again.
Always do a great job. People you deal with are nice and polite. No problems.
Was very easy to communicate with and very accommodating. He was also very helpful in offering solutions to problems.
Took 2 hours for an oil change that I watched my vehicle the first 45 minutes no one touched it. Then they said it needed back brakes and that it will be $1,200 I had it done for less then $300. Explain that
I recently purchased a Range Rover from Land Rover Peoria, and worked with Janet Reist. This was my second vehicle to purchase from Land Rover Peoria, and second time working with Janet. At Land Rover Peoria they treat you like family. There is not high pressure of sales games played. Just great customer service. Janet is the best, she is very knowledgeable of all the Land Rover products, and makes the car buying experience very pleasant, We also worked with Eric in finance and it was a pleasure to have someone walk through the paperwork who knew all the answers. ... Read More DealerRater - Mar 25, 2025
I've always had fantastic customer care with Land Rover Peoria. Doug, Aaron, and Amanda consistently go above and beyond in service and treat me with respect & kindness. Possible repairs are explained clearly to me and I never feel pressured to have anything done that is not of utmost necessity. I will always buy a vehicle from this company and highly recommend you do the same!
The service department is fantastic. Very thorough and focused on the issues I needed addressed. Very happy with the service!
We had a great experience! We drove over from St Louis, communicated during the drive, drove the car, signed the papers and came home! Hope was great. :). And they delivered the car less than 48 hours later.
The service on my vehicle was top-notch as usual. The work was done before I could blink(well not quite)..Staff friendly as always.
They have a great group of sales team members at Land Rover Peoria. I had the pleasure with speaking with Ricky and he was very helpful with any questions I had. They have constant communication with me which I appreciated.
Service was great as usual. Had vehicle done very quickly so I could get on my way.
Great service always satisfied . They work hard to track down problems and we have had more then our share
I bought a new car. Simple sale as I paid cash. Drove it home. Garage parked. Paid for Simonize Glass coat. Dealership picked up the car and brought it back. So dealership had driven the car more than I had. Saw a chip on the door down to the metal when it was returned. Asked dealership for their help to get the chip resolved. Was told they would refer the matter to their manager. I’ve never heard from the manager now weeks later. Surprisingly poor customer service when I’ve handed them more than $82,000. I wasn’t placing blame, ... Read More DealerRater - Mar 14, 2025
Hope was great to work with, low pressure and knowledgeable for a fairly new employee, we will be back
Excellent customer service. Very polite and knowledgeable. Professional workmanship. Helpful with scheduling and providing an available time to which work will be completed.
Great customer service. Love the updates. Always have great communication and the entire staff is superb!
Amanda was great and the staff were very informative and very patient and polite. I will definitely recommend coming to Land Rover. They went over and beyond and I will be back to get my serviced with them every time!
Excellent service!
I appreciate that they review what work is suggested be for proceding. If I could change anything it would be vehicle pick up or drop off service. A higher scale operation like this should offer that.
The dealership has been/is awesome! They have made sure that we are well taken care of.
I had a poor experience with the dealership. Service staff was pleasant, but it took 10 days to get a part/fix due to bad weather. Sure…. No loaner can was offered since I didn’t buy from this dealership, I moved here from Florida so I guess I don’t qualify. I paid the bill online which was very convenient. The Service department is listed as open on Saturdays on their website, but when I arrived on Saturday I was told that Service is closed. Showroom was empty but staff did not offer to help, in fact, they barely moved. ... Read More DealerRater - Feb 23, 2025
Excellent service dept. A tech came to the hospital parking deck and helped me change a tire!
Top notch service!! Up front about cost and time to complete service! Service advisers have always provided communication during repairs so I could make adjustments to obtain loaner/rental car if needed.
It's always a pleasure to have the car serviced, great people to deal with and always willing to accommodate my schedule. Highly recommend
Both the service gentleman I spoke with for service on my LR4 and the lady (Janet) I spoke with regarding to purchasing a new car were extremely knowledgeable and answered all of my questions and concerns.
Always polite, Always find any problems that need fixed and fix them. Plus it's always done timely. Very happy with the service we receive.
Jaguar Peoria takes such good care of our cars. There attention to detail is a bonus. Amanda, Aaron and the entire service team are top notch.
Incredible buying experience. Every aspect was top notch. Sales staff was terrific! Highly Recommended
Jaguar Land Rover of Peoria was the best car buying experience we have ever had. Brian was extremely helpful making our experience stress free, fast and friendly. Thank you sir!
They had my vehicle for approx. 1 month. They had +24hrs notice of my arrival. Vehicle had a bird and a half in the front grill & underbody. Phil fixed it!
Fluids not leveled, interior not cleaned.(Phil didn't fix those). (Didn't care about either until I walked up on bird in my grill). This is Not my first 'luxury' dealership experience. This is Definitely Not Luxury Service. Monopoly sevice??? Luxury invoice was received & paid in full.
I'll travel into rush hour traffic & sit in an Electric Vehicle, b4 I return to this place.
They were ... Read More DealerRater - Mar 17, 2021
Generally speaking, I hate my Land Rover LR2 because the electical system drains the battery and I''m constantly stranded all over the place. Several weeks ago I was stranded again. I did not take my Land Rover to the dealership because I do not trust them. I had my own mechanic try and figure out the problem and he stated that it was something with the secutiy system but only Land Rover can over ride and reset the security system. So I had my car towed back to the dealership. Land Rover said the battery was fine but I ... Read More DealerRater - Dec 16, 2019
My husband and I have purchased two vehicles from Phil and Janet. The dealership treats customers with respect. The staff is very attentive and willing to go the extra mile.From the moment you walk into the dealership you are made a top priority. I highly recommend this dealership as well as Phil and Janet.
Jaguar Land Rover Peoria has been one of the best dealerships I have ever bought a car from, I was in search of a limited run collectible car, and it just so happens they had one on their lot, problem was I live over 1000 miles away from said dealership, no problem, with the great communication, no hassle get it done attitude, before I even knew it the car was delivered to my driveway with a complimentary full tank of gas. A big thank you to Janet Reist, Thanks for making car buying easy.
Thank you to Aaron!! He did a fantastic job showing options and making us feel comfortable with the process of purchasing our Range Rover Evoque. I have purchased many cars in my lifetime and this was by far my best experience. Thanks again Aaron!! My wife loves her Mother’s Day gift!!
I live in Alabama so buying a car from a long distance is difficult. Aaron Helped me feel comfortable with him and the vehicle I was buying. I flew up one night and Aaron picked me up the next morning and drove me to the dealership. The car was clean and ready to go. Within a few minutes we had the paperwork done and I was on my way. Thanks Aaron.
Thank you to Aaron Jones.... I told him what I wanted and he found it..... My new E-pace....Love it!!!! Thanks for making it so easy.....
I bought 2018 Land Rover Range Rover Evoque SE Premium exactly a year back.
Negotiable and matched me with the best price in the market, thanks to Mr. Phil(GM) and Mr. Aaron Jones(Sales Prof).
I have sent my car for service 3 times in the last year and had the best experience all 3 times. Aaron Naas, who leads service dept I guess. He has lots of patience and really took good care of my car. Always happy to speak to him and explain my issues. If I wasnt getting something, he explains again with patience and make sure I'm ... Read More DealerRater - Jan 11, 2019
Located my new RR Sport on the internet and drove 5 hours to purchase. My sales consultant, Aaron Jones, was very professional and great to deal with. Everyone at the dealership was friendly and helpful. Sales manager, Phil L, went out of his way to thank me and show husband appreciation. Eric in finance was also very helpful and a pleasure to deal with. No pressure to purchase!! I would highly recommend purchasing from Land Rover Jaguar of Peoria!!
Me and my husband traveled over 2 and half hours to this dealership to purchase a vechicle. We set up an appointment and spoke extensively with the sales reps on our interest. Upon our arrival to the dealership, we were told by the general manager that he would not sell us the vechile that we traveled over 240 miles to purchase. The management at this dealership is very unprofessional, dishonest, and disrespectful. I highly suggest not making the mistake that myself and my husband made by working with this dealership.
I always dread buying a car because, well you know. These guys were great. We arrived on the lot and looked around quite a bit before we were approached. Aaron brought out key fobs so we could look inside of a few we were interested in. That helped me rule out actually the one we went to see. We ended up driving one car that night. After a couple days of the usual back and forth, which was pretty low pressure, and trust me I hate being pestered, we arrived at a deal. The whole process was painless. I took ... Read More DealerRater - May 13, 2018
This dealership is Great! I had been looking for a specific kind of vehicle and couldn't find the deal. I needed. I came here and not only did they greet me with open arms, but both Aaron's made sure I was taken care of, and also made sure it was the car I wanted and needed and got me the price range I was looking for! Just know the Aaron Jones is the man!
I live 239 miles from the dealership and was able to work out a deal including my trade using a couple of phone calls and text messages. I figured once I had made the 4-hour drive things would change. Much to my surprise, the deal was done within one hour down to the cent we had agreed to. Aaron Jones was easy and a delight to work with My only regret is that they are 239 Miles away!
My first step into jaguar land-rover peoria and after driving 4 hrs to get there , i felt that this place is blessed, the excellent and warm well come from Janet and Phil made me feel as a king.
Thank you all , first for helping me take the good decision, as i was not decided when i went in, and second for the very fast and professional way everything went on , as if it was prepared scince long time.
Everything was finished within one our and i left there with my mercedes G class and most important that i took all that ... Read More DealerRater - Dec 15, 2017