Customer Testimonials
Wonderful atmosphere great people. Amanda was attentive and outstanding
Very professional
Great people with attention to detail that is missing in today’s world
I’ve always been very pleased with my service experience.
They got the job done in a great time frame, as we tried to get our Discovery fixed at two other facilities before coming to Peoria as it is 90 miles away. We were treated like kings and I would recommend them to anyone.
Beautiful shop. Easy to get convenient appointment. Quality work. Service advisor a gem!
They all were very professional. Thank you, Ken Baker
Most friendliest place with great customer service!! Something that is rare theses days!!
I had a wonderful experience at JLR of Peoria! Aaron Jones and Brian Porter went above and beyond to assist me in my search and purchase of my perfect car! Would do business again, and definitely recommend for anyone looking to buy a car! I love my new car! Thank you!
Great place, nice staff.
Aaron and Eric made the process seamless and simple which is the way I like to do business. They were professionals and wonderful to work with. If you are looking for a Jaguar these are the guys to see. So many times you waste hours of your valuable time and the “car game” gets played. That is not the case here, I will definitely be back.
As with all service and repair work over the years with the 5 Range Rovers we have owned, all items of the work, including replacement of lower control arms, rear brakes, tires, alignment and an oil change, were performed within the estimated time limits and previous cost estimates. The vehicle now handles and rides like new, thanks to the effort and expertise of the repair team. I highly recommend them.
Land Rover-Peoria provided excellent service. They were able to schedule my visit very quickly. They provided me with a list of squawks within a few hours, along with the recommended repair and price quote. Amanda did a great job, the communication was very good, and the car was completed in a timely manner. The dealership looked brand new, with 1st-class service and was spotless. I highly recommend Land Rover-Peoria for your maintenance needs.
Aaron Jones was fabulous from start to finish. He kept me informed on the status ofJeep daily til we could make the 3 hour trip down. Aaron had the Jeep warmed up and ready when we arrived to test drive it. Aaron answered all of questions we had. He was great and I would highly recommend him and this dealership to purchase a vehicle.
It was good. Thanks
Always excellent service with Doug, Aaron and the guys in the shop.
Quick, clean and kind staff
I trust them with all my car’s maintenance and repairs.
Was so nice and took the time to explain everything all the way. What a great fredily experience from Brian!
I visited this dealership on 10/20/23 and the customer service was excellent. I felt like I was important to them which unfortunately, many businesses do not have that kind of hospitality. My Jaguar has been having problems with the door locks since early September because no none else was as knowledgeable as this dealership. I went from a month and a half of suffering, to my car being fixed in less than a couple of hours. Thank you so much, I can finally lock my car. This was the best customer service ever!!!
Had to send our car in for a recall, and we live about two hours away, they came picked up. Our car left us a wonderful loaner and returned it the next day, so we didn’t have to takeoff work. Great service!
Very knowledge, friendly and polite staff. Have never had any issue with repairs or oil changes! Love the service.
I just purchased my Jaguar from Jaguar Land Rover Peoria. I worked with Janet Reist on the purchase of my vehicle, and it was the most pleasant vehicle purchase I have ever had. Janet was knowledgeable, personable, and able to answer all my questions/concerns assisting me with my purchase. Kudos to Aaron in Finance, as he made the paperwork process a quick and easy process. Everyone I met at the dealership was very helpful, and made the experience wonderful. I would recommend that anyone looking for a Jaguar, Land Rover, or used vehicle go see Jaguar Land Rover Peoria ...
Amazing service
Very friendly staff good selection of parts on hand
Excellent service. Timely, efficient and very good communication on the work being done and the process for returning my vehicle. Makes service visits, whether maintenance, warranty, recall, etc., an effortless event.
Friendly
The technicians always do great work
I just bought a 2018 Range Rover from Jaguar Land Rover of Peoria and as luck would have it my vehicle overheated on my first day of ownership. I immediately called Janet and Phil at the dealership and they could not have treated me better. They were the epitome of exemplary customer served and I highly recommend them and I will do business with them again and suggest you do too. Mark Lacek
Service was prompt. Analysis was thorough. Customer service friendly. Pleasant to deal with.
I traveled from a different state to purchase and pick up my new Range Rover Sport. I cannot stress enough how amazing the whole team is at JLR Peoria. From sales to finance to the GM, everyone was helpful and made the process so easy. In addition, they do not price gouge like so many other dealerships - fair and honest. I will be a repeat customer.
We are always treated with the highest priority and given excellent service! We will definitely continue to buy from Phil, Janet, Eric, Aaron, and team!
Great service team! Always works with my schedule. Always provides me with options to be proactive about maintenance. I will definitely continue to depend on them.
Brian and Eric made our purchase an absolute delight. Thanks JLR Peoria team for a refreshing sale.
Excellent service; excellent communication! Highly recommend Jaguar Land Rover Peoria Service Dept.!
My purchase and service experiences have been great. I trust the advisors and technicians completely
The staff was nice and friendly. They were able to get our vehicle in and out within an hour.
The people at Jaguar of Peoria are extremely helpful. They treat everyone with respect and consideration. We can not say enough about their high level of customer service.
Aaron was awesome and the mechanic, I'm sorry I forgot your name but he has a lot of knowledge about my Jaguar, thanks again
Everything was smooth for a quick sale. My only gripe as an out of state buyer is that there is a 10 business day check hold policy, even if the check is directly from Bank of America for financing. So now they're holding the check and my down payment and the car for at least two weeks, then it can be transported to me.
Great company to buy a car from. I wouldn't go anywhere else.
Peoria Jaguar Land Rover was great. They gave me a loaner vehicle while they ordered parts to repair my Range Rover. When there was a small delay waiting for parts, it didn’t really matter to me because I had a beautiful new Discovery to drive.
Jaguar Land Rover Peoria has provided me with exemplary service with everything from oil changes and rotating tires to updates and fixing recalls. The added perks of washing my car and providing me with a loaner to run errands while my car is being serviced makes them outstanding!! Thanks to all the workers that makes this happen day in and day out! The team is top notch!
Great service all around.
Unparalleled customer service. It was an absolute delight to work with Aaron for the purchasing of our Defender. He rode with us in several vehicles and was extremely knowledgeable—all the way down to the manufacturing location of certain parts. Aaron was open to all of our ideas and made us feel like we could create or get whatever accessory we wanted. The finance department also wowed us with their hard work and was extremely easy to work with. I could not recommend this location, Aaron, and this staff more. We are continuing to work with this team build and ...
It was clean. Technicians were insightful. Summary of my vehicle was detailed.
Doug/Service Manager and Aaron/ASM along with Luke/Mechanic helped me fix my beautiful Rangy Evoke and I am back on the road enjoying my life! It was a very expensive repair, but they worked with me to lower the cost and they sent me the cost estimates several times. When I had questions, they answered them to my satisfaction. Now I know I can call them if I see issues and they will help me. This is especially important to me because I live in Champaign and they are the closest Land Rover-specific shop. I had a very ...
Great experience. Service staff were professional and quick. In and out in 2 hours.
Friendly service. Very nice facility. Explained clearly and met due date. Highly recommended
Doug, Aaron, and driver Tim make servicing my Jaguar pain and hassle free!! The service department is stellar and responds to my questions quickly, efficiently and always puts my mind at ease!
This was a great experience. Aaron was helpful and knowledgeable. Thanks.
I was traveling and my engine light came on. I called this dealership and left a message and they called me right back and gave me an appointment for the next day. They were able to diagnose the problem quickly and I was back on the road. They give excellent customer service. I would definitely recommend them.
Aaron in service Dept is always great to work with!!!
From start to finish, me adding and changing things. Aaron Jones made no complaints and always made it possible. He helped me through building my car and always went the extra mile for me. Besides being kind and professional, he will always be my go-to. I’ll be back.
Accommodated us to do planned mileage tune up early and not make us come back to save us a trip.
Great service, completed fast and with excellent communication. We have never had an issue when we have used them for sales or service.
I won't go anywhere else for sales and service! Jaguar Land Rover of Peoria sets the standard for how customers should be treated. They're always helpful, friendly and considerate of my time and expenses related to my car. I've been a customer for about 7 years now and two cars later - I won't go anywhere else.
Always professional, courteous, honest and gets the job done right!
Battery drain, seat motor issues and normal maintenance
It was pleasant and everyone was very helpful
Awesome technicians, found the gas leaking issue that my local repairing store cannot fix. Also washed my evoque thoroughly after maintenance
My Jag is a ‘99 and I am particular about who works on it. I have confidence in Tom and the team at Jag/Land Rover Peoria. Great turnaround on a difficult issue.
Excellent service.
They have amazing service. We have been getting our Land Rovers serviced here for 12 years. I know it has not only helped our vehicles run smoothly over the years but prolonged the life of it as well.
Fob ordered. Needed to come to get it remotely for Jag.
Doug and Aaron have always gone above and beyond when I bring my vehicle in for servicing or general maintenance! I wish they would actually bring a service center here to the QCA! Definitely recommend the Peoria location for any type of servicing needs. The sales reps/receptionist are very hospitable as well (shout to Janet)!
Excellent
I’ve never had better service! Aaron,Eric and the rest of the team were absolutely above and beyond with everything!! I’m more than pleased! Thank you for everything they do!!
The salesman Brian was very knowledgeable and supportive throughout the buying process.
We had a great experience purchasing our new Land Rover Defender. We ordered it from Aaron and he kept us informed the whole way through the building process. Defender came on time and looked amazing. Would recommend Land Rover Peoria to anyone looking for a car and ask for Aaron he is top notch.
I had a throughly great experience here. I had purchased vehicles here in the past and returned after several years and was able to connect with the same sales person and managers. They know the cars so well and can walk you through all the features with ease. The buying process was simple and everything was ready when I came back in to sign. I can't recommend them enough.
They did a great job. Explain what the problem was and fixed it right away. Communication was great!
Great Job! Great Service! Super Friendly!
Majority of my experience has been with warranty items. Overall service is good. It can be tough to get into service if you need help immediately. Definitely schedule ahead. The team is knowledgeable and will work through challenges to solve problems.
Aaron Naas was Amazing! He is the best in the business. Very professional outstanding customer service. Thanks Aaron